My second rant post about Comcast, somebody (I believe the same person) emailed me and, again, among other things, suggested I program the 30 second skip feature into my remote.
So today, I tried to watch my recorded episode of So You Think You Can Dance. Two minutes in, the recording freezes. I tried everything to get it past that spot... didn't work. So I finally went back and programmed the 30 second skip to try and just jump past that bit. Well guess what, Comcast? IT DOESN'T WORK. I followed the programming instructions 3 times, and my husband (who is, btw, a comp sci major, not technically illiterate by any means) tried it twice. The 30 second skip doesn't work, and not just on my busted recording. Thanks for the advice.